Lettings

Our Lettings department is well established and maintains an excellent reputation in achieving results for our Landlords. What sets us apart from other agents locally is our In-House Maintenance Department. Through our combined experience in property management, we have established a trustworthy and highly trained field of tradesmen who believe in the same ethos of honesty and quality. By having quality tradesman to hand, were able to confidently offer the whole management package from day to day maintenance issue, or large refurbishment works.

Whether you are approaching the property market as a tenant, landlord, developer or simply out of interest, it is important to note that the lettings landscape is constantly evolving and has seen dramatic change in recent years. Our team is experienced in forecasting the changes and the need to understand how they affect the local market. A rise in buy to let investment, online marketing innovations and general increased interest in properties to let in the area, makes rental opportunities a sensible choice and valuable investment option. The South East is increasingly popular and demand constantly outstrips supply.

Our lettings team are experts in assisting with every step of the rental process and are experienced and trained in all areas of lettings and property management and achieve measured results. The focus of our dedicated Property Management Team is to take care of each property as if it were our own, dealing with problems before they happen and preventing minor issues from becoming serious. Every property and every tenancy is different and our department can professionally, and capably, handle the unpredictable issues that can arise with tenanted property.

With our professional team having over 50 years combined experience we provide that personal professional advice and ethos to serve our clients, taking the stress out of selling, letting, managing, or refurbishing your property, with confidence that you can always Consider It Done!!

Free Rental Appraisals

Firstly we will conduct a free rental appraisal and discuss the potential rental value of your property with you and suggest anything you may need to do in order to make your property appeal to the Tenant market as much as possible. We will also discuss your legal requirements as a landlord, such as Gas Safety compliance and electrical checks. At this point we will find out which level of service you require (i.e. Let Only or Fully Managed) and discuss our fees and marketing strategy.

Instruction

Following your instruction, we will market your property from our office, through local press and the Internet; pictures will be taken and keys collected from you for viewing purposes. All viewings will be accompanied and feedback given regularly.

Finding a Tenant and referencing

When we have a potential Tenant for your property we will call you to discuss their application and position, for example, employment, income, children and pets. Only when you are happy with the applicant will we run a credit check and apply for full references. We will request all proof of residence and identification and will request an initial deposit from them to confirm their intentions. Only when we have ALL of the checks and paperwork in place, and you are happy to proceed, will we agree a move in date.

Tailored Service

Outlined below are the two basic elements of our Service. However, we maintain a flexible attitude, and are generally able to adapt our Service to meet our client’s individual circumstances and needs, for example by providing a part only service, or occasionally by taking on additional tasks and duties such as independent inventories or house inspections.

Full Management

This is our inclusive service, which provides for the marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant.

Once the referencing and negotiations have proved satisfactory, we will then go ahead and prepare the tenancy agreement and an inventory, and collect the deposit monies and first months rent on your behalf and hold it in our separate, and insured, Client Account. The Tenant will then be ‘checked in’ against the inventory and meter readings taken on day of occupation.

During the tenancy we carry out periodic inspection visits. Should these bring to light any maintenance issues, we will (within the confines of our Management Agreement) recommend, oversee and account for any necessary repairs. However, you will be informed before any works are carried out.

Collecting and processing of monthly rental payments is also part of the Service. These will be credited automatically to the Landlord’s nominated bank account.

Towards the end of the tenancy, we will liaise with the Tenant, and renew the tenancy agreement or arrange to ‘check them out’ as applicable. This Service is suitable for those Landlords who are not residing locally, or would rather not deal with the Tenants directly, preferring all aspects to be handled by an Agent.

Letting only

Our Letting Only Services includes marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant. This proving satisfactory, we will then go ahead and prepare the tenancy agreement, and inventory, and complete the Check In service as described above.

Following this, the first month’s rent and deposit will be collected and credited to the Landlord, less our agreed fee. Managing the tenancy, including any maintenance issues and rent collection, will then be the responsibility of the Landlord.